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Orders

All orders must be placed via our website or via the phone and payment must be made at time of ordering. We cannot take orders via email.

When you place your order for an item from this site you are accepting and agreeing to our terms and conditions and returns policy.

Once your order has been placed you will receive a confirmation email. If for any reason we are unable to deliver your order we will inform you via email, and in the event of the product being unavailable we will refund your money back to you in full.

We reserve the right to discontinue any lines and will email all customers advising of this should a case arise. We cannot be held responsible for non receipt of this email.

Prices

All prices on our site are in UK pounds and include VAT where applicable.

We reserve the right to change our prices should errors be found or changes in our manufacturers prices are made. We will inform all customers via email if a change in price is made. We cannot be held responsible for non receipt of this email.

Payment

We accept all major credit and debit cards securely both through our website and over the phone. We also accept Paypal through our website.


Refunds

Refunds can only be returned to the original credit card or paypal account used to make the payment. A refund can take up to 5 working days from receipt of the returned items. Where an original payment via PayPal was made, your refund may require your action to withdraw the returned funds from your PayPal account. This depends on the settings for your PayPal account and more information is available from PayPal.

We reserve the right to charge a re-stocking amount for items correctly supplied.

A full refund is payable on faulty items.

General

All images used on this website are for illustrative purposes only and slight variation may occur. Likewise, colours shown are as a guide, and exact shade may vary.   We reserve the right to change, withdraw or cancel any part of our site without prior written notice. Our returns policy is binding and we will not waiver from it.

We reserve the right to withdraw or cancel access to our site, termination is without prejudice to our other rights.

Our terms and conditions may be amended at any time, therefore you should check back regularly to see if you are affected in any way.